Patient Information

Mission Statement

It is the mission of the Florida Eye Clinic to maximize the visual potential of each of our patients through the highest quality vision care. We are dedicated to providing a positive experience for our patients through professional, efficient teamwork and a positive attitude.

For Complaints or Concerns

You may call our Patient Care Coordinator at 407-834-7776

Patient Forms

For your convenience, Florida Eye Clinic Patient Account and Patient History forms may be downloaded for printing by selecting the "Print Forms" Icon below.

• Print Forms

Please note: These documents require Adobe Reader to be viewed. If you do not have Adobe Reader, you can download it for free by clicking here.

The Joint Commission

Florida Eye Clinic Ambulatory Surgical Center of Altamonte Springs, FL has been accredited by The Joint Commission, which has surveyed this organization and found it to meet the requirements for Health Care Accreditation.

To file a health care facility complaint, contact the administrator of the Florida Eye Clinic at 407-834-7776, or contact the The Joint Commission at: 1-800-994-6610
complaint@jointcommission.org
1 Renaissance Blvd.
Oakbrook Terrace, IL 60181

COMPLAINTS
Please contact us if you have a question or concern about your rights or responsibilities. You can ask any of our staff to help you, or contact the CEO at 407-834-7776.

We want to provide you with excellent service, including answering your questions and responding to your concerns.

You may also choose to contact the licensing agency of the state.

Agency for Health Care Administration    2727 Mahan Drive Tallahassee, FL 32308 1-888-419-3456 The Joint Commission One Renaissance Blvd Oakbrook Terrace, Illinois 60181 1-800-994-6610 complaint@jointcommission.org

If you are covered by Medicare, you may choose to contact the Medicare Ombudsman at  1-800-MEDICARE (1-800-633-4227) or on line at www.Medicare.gov/ombudsman/resources.asp    The role of the Medicare Beneficiary Ombudsman is to ensure that Medicare beneficiaries receive the information and help you need to understand your Medicare options and to apply your Medicare rights and protections.

 

Florida Agency for Health Care Administration

To file a health care facility complaint, call (888) 419-3456
Agency for Health Care Administration
2727 Mahan Drive
Tallahassee, FL 32308

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